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A few months ago, I asked my team, do you use AI? Once I had helped them to understand that I saw AI as a facilitator, not a shortcut, I was pleased to learn that almost everyone was using AI for some...
Generative AI made a huge impact in 2023 – with the majority of financial services recognizing its potential to offer wide-ranging benefits and moving quickly to start exploring its implementation wit...
According to Fenergo estimates “poor customer experience” is costing financial institutions $10 billion in revenue per year. 36% of financial institutions have lost customers due to inefficient or slo...
The transformative potential of generative AI for the banking sector was a subject we keenly explored earlier in the year. With the whirlwind advancements in the technology sector, six months can feel...
Banking as a Service (BaaS) has changed the way banking products are built and offered. Consumers want to be able to access financial products when and where they need them, and BaaS platforms enable ...
Leading asset managers are working to develop technology solutions to help them overcome key challenges in primary markets for bonds to win more allocations and keep pace with automation deployed by s...
This innovative environment mirrors a virtual world where users seamlessly work, attend events, and acquire virtual items. It leverages cutting-edge technologies such as virtual reality (VR), augmente...
PCI DSS, GDPR, Sarbanes-Oxley, the EU Cybersecurity Strategy and Cybersecurity Act, the recently revised Network and Information Systems Directive (NIS2)… the list of regulations that apply to financi...
Creative digital disruption facing the banking sector is set to continue for several more years, certainly until the last of the high street branches closes its door. But how do both long-established ...
In today's fast-paced era, the popularity of remote work has skyrocketed, especially within the IT sector. With the ever-evolving technology and shifting work dynamics, companies are transforming thei...
Modernising banking infrastructure can be a daunting and expensive process. Even though many banks want to digitally transform, only 30 percent of those report that they have successfully implemented...
According to Deloitte’s Environmental, Social and Governance Preparedness Survey Report, published in May 2023, “78 per cent of participants identified managing supply chain emissions” as a potential...