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Latest thinking in respect to Banking Strategy, Digital and Transformation. Harnessing our collective wisdom to make banking better. Ambrish Parmar
The need for data analytics talent Staying abreast of current data and analytics technology and practices can help community banks maintain their inherent relationship advantages. Hiring qualified dat...
Across the globe, each household does financial transactions almost daily. It's part and parcel of every family's life. Though a large population is still unbanked, many families have used banking ser...
The recently concluded COP 28 has, once again, flood lighted the need for focused and positive action to facilitate movement towards a low carbon ecosystem and therefore a sustainable future for all. ...
It’s one year down and one to go for European financial organisations to get their houses in order. These institutions will have until January 2025 to ensure their compliance with the Digital Operatio...
Emerging Digital Payment Trends As we usher in 2024, the payments industry stands on the threshold of a new era, marked by an accelerated pace of innovation. This dynamic landscape is a testament to t...
The landscape of brand-customer relationships has shifted dramatically over the past few years, and there’s no question that customers today wield unprecedented power in this space, demanding more tha...
White label banking is evolving from how it used to be a single-threaded product offer, to a broader and deeper banking as a service or embedded banking using modern technology. This concept of buying...
A thought on the PSR’s recent statement on APP reimbursement policy: Under the Consumer Standard of Caution, “consumers should have regard to interventions made by their sending PSP […] those interve...
Brilliant start to the year with HSBC head of wealth announcing a new Foreign Exchange (Forex) app to take on Wise (1). The app is for existing and new customers wanting to make foreign exchange trans...
According to Fenergo estimates “poor customer experience” is costing financial institutions $10 billion in revenue per year. 36% of financial institutions have lost customers due to inefficient or slo...
AI-powered solutions are rapidly maturing, becoming a vital asset across numerous industries, particularly within finance. According to a Markets and Markets report, the global chatbot market achieve...
Fintechs are increasingly collaborating with banking incumbents – instead of replacing them, as many had once feared they might – unlocking a whole host of exciting new opportunities. A recent EY-Part...