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Location
London
Member since
2023
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William's blog archive

2023 (1)
William Perry

William Perry

VP at Medallia
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Bio William Perry is the Head of Financial Services at Medallia in the UK, Ireland, Middle East and Africa. An accomplished leader who excels in building and leading high-performing teams, William is instrumental in driving customer success and fostering growth for banks, wealth management firms and other financial services organisations. Prior to Medallia, he held senior positions at Qualtrics and Cobalt Robotics. William has a Masters in Conflict Resolution from the University of Bradford and is based in London, UK.

Blogs

Innovation in Financial Services

The value of personalisation to today’s Finserv customer

14 Sep 2023

The modern finserv customer has high expectations. Accustomed to the ease of mainstream consumer services, they expect the same levels of experience to be replicated across their financial services journeys. The success of these consumer interactions can be attributed to two key factors. Firstly, the provision of a true omnichannel offering – givin...